There are two actions for you to undertake:
Switch off your TomTom and connect it to your PC using a USB cable. Now you can switch on your TomTom device.
When the TomTom device is recognized by your PC, you will see the screen below. Select ‘Open folder’. If you don't get this screen automatically, you will have to use Windows Explorer to find the directory ‘TomTom x (G:)’ (or any other drive letter instead of G).
In the directory ‘TomTom x’, select the directory ‘itn’.
Go to the main menu and select the NEXT PAGE button (blue triangle) to find the ‘Reisplanner’/‘Travel planner’.
Select ‘Reisplan’/‘Travel plan’. It might be empty or it might be that a previous plan is already loaded. Select ‘Options’ and ‘Load travel plan’.
If there was already a travel plan loaded, then it will have been deselected. In other words, it is still there, but not active. Select ‘yes’ to upload a new travel plan.
Select the requested travel plan.
To follow the complete route, you have to select the first point in the list. Mark this point as ‘To visit’. Select ‘OK’.
A special case: To follow part of the route, select the point in the list where you want to start your journey. Mark this point as ‘To visit’ and select a 2nd point in the list to mark the last point of your route, then indicate ‘Visited’ and ‘OK’. You will now be asked whether you want to be navigated to your 1st point.
The route you get on your TomTom might not match 100% with the route you see on RouteYou. The route in your TomTom is represented by 48 waypoints. TomTom recalculates the route between these 48 points based on the routing used on the TomTom device and based on the map they have on the device. The ‘shortest’ route option gives the best results.
You always have to visit/pass each and every waypoint in the list, before TomTom sends you to the next waypoint. This is sometimes impossible (because that point is not accessable). The solution is to mark that point manually as ‘visited’ (see step 2.5). This is not really a great solution, but that's how it works ...
In most cases, this means that the correct card material has not been uploaded. Check whether the map material, including the European highways, is uploaded for the area in which the itinerary is located.
Yes, you can. The different reference cards on these devices (e.g. older version, Tele Atlas instead of Navteq) may cause small deviations in the itinerary compared to the TomTom Rider.
The itinerary you downloaded does not necessarily consist 100% of paths known on your TomTom. Certainly not when there are many alternative small paths and back roads! The route will be converted to TomTom and will include a maximum of 48 places to be visited. Your TomTom will automatically calculate a ‘connection’ between those points using the roads that TomTom knows. Therefore, it is best to select the shortest route option. This will yield the best results.
When using TomTom for an itinerary, you MUST ALWAYS visit a WAYPOINT within 20m of that point. The GPS might be inaccurate or you might have passed the waypoint within a distance of more than 20m. In that case, your TomTom will send you back to that same waypoint. You have two options: you can either get closer to that point or you can mark the waypoint as ‘visited’ on the itinerary menu (see step 2.5). We know that this is not really convenient and we hope TomTom will adjust this in the future!
You can easily give your ROUTE.ITN file a name (e.g. TRIPFRANCE.ITN). This name will also be used on your TomTom. Note: Only 13 characters are displayed.
The waypoints you find in your TomTom itinerary are not the original waypoints. The TomTom .ITN file allows for a maximum of only 48 waypoints. We determine the 48 best waypoints (at most) to construct that itinerary (because it is recalculated on your TomTom). This is done through a generalization technique. As a result, we only have a number for those points and no meaningful name.
This might prove to be annoying if you want to see which waypoint you are passing on your TomTom.
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